Please note that for deliveries outside of Thailand, customers may be subject to local import taxes or customs fees. Cross-border shipments are also subject to opening and inspection by customs authorities, if required. We are not responsible for any delays or lost packages once dispatched.

RETURN & EXCHANGE

THAILAND

We gladly accept returns within 14 days from the date of receipt. To be eligible for a return, your item must be unused and in its original condition and packaging. Please email us with your order number and reason for return within the specified timeframe.

Please return items to the address provided on your parcel using a tracked and signed-for service. Return shipping costs and any customs fees for exchanged items sent back to Knit Partners are the responsibility of the buyer.

For inquiries regarding existing online orders and returns, please contact: hello@knitpartners.com  Line @knitpartners

 

INTERNATIONAL

ALL SALES ARE FINAL – NO RETURNS, EXCEPT FOR EXCHANGES IN CASE OF DEFECTS.

In case of defects, we are happy to assist with an exchange for international orders. Thank you for being part of our journey and supporting small-scale, meaningful craftsmanship.

For questions, please contact:hello@knitpartners.com